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Article: Questionable Courage

Article: Questionable Courage

QUESTIONABLE COURAGE by Danette High Leading with a Question requires courage. Why? Because you can’t control the answers. Answering a question in front of your team may also take courage. Honest answers won’t be drawn out without a foundation of trust. If you want to...
When the Story Fades

When the Story Fades

When the Story Fades -by Danette High James had been a trusted employee at the store for years, but when he changed shifts, his attitude about work changed—for the worst. Previously, his friends had stopped by. Several had even put in applications. The manager could...
The Power of a Question

The Power of a Question

As a leader, do you feel like you need to have the answers? Most leaders feel an enormous pressure to have answers to most, if not all, of the 1000s of questions they receive in a day. I know I do, but I also know that I don’t have all the right answers....

Cultivating a Truth Culture

Inviting criticism? Who does that? Kim Scott, in Radical Candor, relates a story from her business school days about encouraging criticism. When Toyota wanted to foster a culture of feedback, it was challenging because of taboos in place against criticizing...